Training to Become a Volunteer Listener

SOS Détresse - mir hëllefen iwwer Telefon an online asbl

Living together (Solidarity / Inclusion) Adults

Whether by phone or in writing, a team of volunteers—who have received extensive training for this role—is available to listen to anyone who needs to talk.

Presentation of the opportunity for volunteering

We will be offering a new listening skills training program in the spring of 2027 to strengthen our team of volunteer listeners. SOS Détresse’s primary mission is to offer discreet, compassionate, and easily accessible support to anyone going through a difficult time, an acute crisis, or experiencing loneliness. Through attentive listening via phone, email, or chat, the organization helps callers break out of isolation, gain clarity on their situation, and find nonjudgmental support. To fulfill this mission, every volunteer undergoes an in-depth initial training program lasting more than a year. This program equips participants with active listening techniques, a solid foundation in psychology, and greater self-awareness, all complemented by ongoing guidance and supervision.

Our commitments

  • Training
  • Personal assistance

Discover the organisation

SOS Détresse - mir hëllefen iwwer Telefon an online asbl

SOS Détresse - Mir hëllefen iwwer Telefon an online offers help to anyone in distress, by telephone and online, anonymously and confidentially.